This is what I suggest:
- Try viewing the videos in a different browser, we suggest you use Chrome or FireFox web browsers.
- Try to reboot your computer and then view the videos again
- Try viewing them on a computer compared to a tablet or smart phone
- Clean out your trash, update everything on your device and reboot it
- Please remember that the password is case sensitive. Make sure that you type in the password correctly.
If you have tried all of the above and it still doesn't work, please contact us at support@ExercisesForInjuries.com and we'll be glad to help.