Troubleshooting

Digital Only Products (Download Issues)

• How do I download the program I purchased?
• I can’t download the program on my PC, what should I do?
• When I click on the download link, it routes me to vimeo. Do I need to create a Vimeo account?
• What should I do if the video doesn't have any audio?

Physical Products

• The DVD is in Blu-ray format, can I play it on my regular DVD player?
• Why is my DVD not working?